Usacomplaints.com » Electronics and household app. » Complaint / Review: Closeout Genius - They lied to me about the availability of the item, then hung up on me when I finally got through by phone. #433873

Complaint / Review
Closeout Genius
They lied to me about the availability of the item, then hung up on me when I finally got through by phone

I attempted to order a TomTom GPS unit. I was told the unit would arrive in about two weeks. After nearly a month the item had not arrived, I called and finally got through after six attempts. I was told the item was on backorder for at least three more weeks. When I questioned them about why I had not been notified the item was not in stock they hung up on me (this person was supposedly a supervisor.) I eventually got through again after another half hour and talked to a person claiming to be a manager. I again repeated my previous question and was told "Yeah, I've got that information, what's so hard about understanding it's on backorder." He then hung up also. Beware this site!!!


Offender: Closeout Genius

Country: USA   State: Nevada   City: Las Vegas
Address: 1405 Vegas Valley Dr

Category: Electronics and household app.

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