Usacomplaints.com » Electronics and household app. » Complaint / Review: Sirius Sattelite Radio Inc - Aaron In Billing DepartmentSirius Sattelite Radio Inc. Sirius wants cancellation fee but I only paid the 30 dollar initial fee and Sirius said they would cancel if they didn t get the remainder which they didn t!. #432127

Complaint / Review
Sirius Sattelite Radio Inc
Aaron In Billing DepartmentSirius Sattelite Radio Inc. Sirius wants cancellation fee but I only paid the 30 dollar initial fee and Sirius said they would cancel if they didn't get the remainder which they didn't!

I have been a loyal XM radio subscriber. I love XM radio; I love channels 15-19 which are music from the 50s-90s and many other channels. I know there doesn't seem to be much difference betweeen XM and Sirius but my XM hardware box broke and I had to get a new one. The stereo shop praised Sirius as being better with better reception and channels. I had the Sirius box installed and had it activated. The Sirius guy wanted me to sign up for a longer subscription but I chose a 1 year and was told he would bill my credit card 30.00 then and I would get a bill for the remainder of the account within a couple weeks and I would be required to pay it or my radio would be turned off.

After the radio started working I listened to Sirius and within ten minutes I was sure I hated it compared to XM and I told the stereo shop to to install an XM box instead knowing I could not return the Sirius box. My mail is forwarded because I am forced to travel and after a couple months I got my mail forwarded. I got at least two bills from Sirius so I thought I'd offer them a courtesy call to explain to them to stop sending me bills because I didn't like the service. They told me they did stop the service after not receiving my check but I was also told there would be a 90 dollar cancellation fee. I said that is ridiculous and I told them I would contest the bill if sent to a collection agency.

My position was that I was told if they didn't get the remainder of the payment they would stop the service which they didn't and they didn't. But still, they want more money. They said there is a contract and I told them I signed nothing and the contract was never in force because they didn't get the remainder of the payment. They insist they still have a contract and rules for cancellation.

I did not get more than ten minutes of Sirius radio and was told it would be canceled which was the contract itself. Sirius originally billed me for 129.45 which was supposed to be the remainder of a 1 year subsription
Sirius claims I owe 89.64 to cancell which seems to be a final bill


Offender: Sirius Sattelite Radio Inc

Country: USA   State: New Jersey   City: Newark
Address: P.O. Box 34517
Phone: 8776355005

Category: Electronics and household app.

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