Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Best buy, NEVER AGAIN!. #374299

Complaint / Review
Best Buy
Best buy, NEVER AGAIN!

In my own Television setup I've a converter package for advanced wire giving a VCR/DVD/DVR. I have also utilized another VCR provided with simple wire to get a feedback to my image-in-picture about the Television. Allowing me possibly view one-channel while I report another, or report 2 distinct stations. The receiver within the previous VCR died and so I went buying this morning for to get a substitute.

Are you aware that you simply about cannot get them anymore.

The very first 2 locations I went did not have any video recorders with built-in tuners, none...

I was on Hwy 74 proceeding toward Monroe therefore I thought perhaps I'd provide Bestbuy a search, I was not actually confident I desired to wreck havoc on them at-all because I've never experienced a Bestbuy but what used to donot keep pissedoff.

But I thought, exactly what the heck I am the following at it, let us search.

I visited the movie division in which a salesperson called Gary arrived around and questioned if he may help. I told him what I had been searching for and he began showing me the advanced top end combination models, I told him all I needed it to complete is possess a receiver and become able to report.

He explained "I Have got simply finished you'll need" and he direct me to a different section where he ripped out a TiVo device, I told him I was not thinking about spending a membership to TiVo simply to report, he explained "oh no, you do not must, that is what that many people hardly understand, the TiVo unit works like a movie camera without linking to TiVo". I stated "are you confident?" he explained "definitely good".

I browse the specifications about the container and it truly seemed fascinating, not just did it possess a receiver, it'd 2 tuners, therefore it might report 2 various stations in the same period

And it was a DVR that will report 80 hours onto itis drive.

WHOA this seemed excellent, I questioned him again if he was sure used to don't have to donate to TiVo, "definitely not" was his response.

I thought that that for $150 was not poor and so I purchased.

After I got house it had been a fast deploy as well as in just a couple occasions I had been heading

Through the setup. Then I acquired to some display where it desired me for connecting it towards the web or perhaps a phone-line therefore it might contact TiVo to obtain the setup

Information. Well, used to donot wish to connect with TiVo, I simply wished to have the ability to report.

After playing with it for around a time and never receiving everywhere I named the Top Buy shop where I purchased and requested for home-video division. It appears H choose to go house currently, and so I informed another small man what my issue was, he explained "H LIED for you, you've to pay for a membership charge to TiVo to make use of that device".

I could not think it.

I told him I desired to talk to the store-manager, he stated he was somewhat hectic but when I would like to put on he'd site him... While he set me on-hold I simply hung-up and hit redial, once they responded I requested for that manager, I acquired some small woman associate manager, I questioned her why they'd sales agents operating there that will lay to some client? She stated they did not and that I responded I plead your excuse however, you do, I informed her the tale and exactly what the different man mentioned about H having lied in my experience.

Obviously there is was nothing for me personally to complete but consider it all back aside, set it

In the container, generate the 20-mile round-trip and return it.

And I still do not have a brand new movie camera, the sole different thing-they

Have is nearly $300, I am simply not prepared to spend that much for just one...

Mark my words,

I'll never, never, never set foot in bestbuy again!!!


Offender: Best Buy

Country: USA   State: North Carolina   City: Monroe

Category: Electronics and household app.

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