Usacomplaints.com » Electronics and household app. » Complaint / Review: Magic Jack/tigerjet - Dont buy magicjack. #358477

Complaint / Review
Magic Jack/tigerjet
Dont buy magicjack

I bought magicjack and it worked ok until just after the point where i could not return it (15days) I used it only once in a while at first then found it did not work or worked very poorly in the mornings and evenings, as I write this, it took me over ten calls to retrieve one voice mail off of their server, I will dial and it pauses and gives me a dial tone again and over and over and so on.
I have ran their fixes, bought a new phone, upgraded my cable internet to the fastest available, changed phone cords, changed USB ports, set memory uses for background services, unplugged it, reset my modem etc. Etc. Etc.

As if all this was not bad enough, I tried their "live chat" which is not live, you have to type in a question then they respond with 7 or 8 answers from the keywords you use, I tried different questions and got the same answers which are already posted on their web page under "FAQs" Save yourself the grief, pay an extra 12.00 bucks and get your internet providers VOIP service. I have paid the same as 6 months of cable phone service trying to get this thing to work, now I'm going to give it to someone I don't like and get a reliable phone service.

As for CNET and all these other folks who raved about this thing, they must have made one or two calls in the middle of the day and called it good.



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