I am remodeling my kitchen and just went (1/5/08) to Home Depot to shop for the works - cabinets, counters, appliances. The customer service was TERRIBLE! When I asked to look at appliances I was told to look at cabinets first, however, the woman in that department just shuffled around and handed me brochures. She acted annoyed - as if I was keeping her from her work. I suggested that if she had something I was interupting that maybe we could talk later, but she replied that she wasn't busy. The questions I did ask were answered with one or two words at most.
Finally I went back to appliances and was "helped" with a man who also treated me as if I were keeping him from something he needed to do. Again I offered that he take care of it and get back to me, again I was told that he wasn't busy, again he acted annoyed the entire time! When I left I sat in my car and called their local customer service. After talking to one person, I did get in touch with someone who listened, but I hung up knowing that he would do nothing. They are HORRIBLE to work with!!!
I can't help think that they are more attentive to couples or men. They were intently helping all of the couples that I saw in the kitchen areas.
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