I have been a customer of arran, s rental every sinse they opened the pooler store, there employees namley jason has all ways treated me nice and been respectfull. Evennow when i have a problem with them over a sony lap top that i only had a week, and it tore up, the screen, i dony know why, but now the company who was goingto fix it, or replace it, but now that i have it all most paid off, i was paying on it while they was sustpost to be trying to fix it, the sony was over 1,500, close to 1,800 with there taxes, and interest, i was doing the 90 day plan, as i all ready bought 2 other computers from them, they earned my trust, not now i wouldnt, recommend them to any one, i am out of my lapyop also all my money i paid them, and i still have to pay off the balance all most 500.00, i understand about fairness as i own a company my self and after 35 years in business i have learned the most inportant rule the customer is all ways right, and you go out of your way to make your customer happyand have they done that with me, i would have still been a gold star customer, one who would recomend them to any one family or friends, i am hurt and upset as they wront even try to work with me, sinse i only had the computer a week, they could have just gave me another new computer, and took a lost or had mine fixed, now i have a broke computer, out of all my money, just dosent seem fair, what makes it so bad is, i am being called a liar, and treated like i done some thing wrong, all i have is there word that the computer was broke by me and i know i didnt do it, seems like a trust given, isnt worth to much to a company like arrans, and i would even take a lie detectors test to prove i didnt do it, but are they willing to prove there self to me, nope, all they can say is sorry miss c cant help you
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