Complaint / Review
T-Mobile
I worked for tmobile for the last 3 months as a tech support call center agent, today I was fired for replacing one of the refurbished phones that they send you as new one. I was only trying to make a customer happy

Tmobile has cheap refurbished phones that do not last and very poor coverage in most areas. As a call center tech support agent I have lied to the public and endleesly listened to call after call about poor quality of phones
and coverage issues. Today I was fired for doing a handset replacement for a customer who had a motorola razor 3 because the lcd screen had went blank
I was trained to please the customer and I would do everything I could to make your handset replaceable, how do you expect to troubleshoot a phone when menu keys are not visible? Oh well, the public will eventually get tired of refurbished phones and no coverage. T-mobile will eventually get ying-yang!!!