Purchased a Sears Kenmore Refrigerator in November. Ceased working at-x-mas, yes, per month following the one-year guarantee. (incidentally, because when did we begin accepting devices like a Fridge were just advantageous to annually?). Therefore, I thought I had been attached and chocked it-up to misfortune on my component, and went and purchased another, this time around with my companion purchasing the support guarantee. Okay, and so I believed it had been simply back fortune, and offered them the advantage of the question.
Well, I thought I would attempt to contain it set by myself penny. Therefore, a week ago I'd the neighborhood specialist (SUGGESTED FROM THE NEARBY SEARS, ACTUALLY) come and provide mean evaluation for price of repairing it. I've held it saved under-cover about the back-porch for some weeks now.
He got one appear, and requested after I had had it fixed. Never, obviously, for I'dnot.in one single year?"Well, appear below—that's a fix." And certain as $^% within the back of the nevertheless clear, brand-spanking fresh clean refrigerator was the apparent proof of an undesirable test at fixing the dryer area of the cooling process. Retain in repair these copper pipes are little and consider plenty less warmth to solder and repair, and also the groups are/could be restricted back under there...
Not just was the pipe from the dryer broken, but cables behind it were burnt simple in the flashlight which was employed. I've completed enough plumbing in my own existence to determine and accept him that somebody rushed the task, AND didn't inform me that it had been a FIXED EQUIPMENT they were promoting me.
That's fraud, people. Scam. Works out he might guess his whole 20-anything profession that SEARS set it after which offered it in my experience. This can be a Sears proposed technician, did I currently note that? Named Sears—they offered me the BS runaround and fundamentally explained I had been out-of fortune simply because they were not named inside the guarantee time to repair it.
Hmmm... And that I would provide them with the advantage of the question. Not today. Not after what I've discovered this equipment. I'll be informing BBB, yet others. Meantime, I'm informing everybody, and distributing the news headlines of the problem and TERRIBLE support.
And That I am eliminating my card, obviously.
Boris McGiver,
May 31, West Fulton, NY, 12194
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