Usacomplaints.com » Electronics and household app. » Complaint / Review: Dell Inc - Defective items, difficulty to get exchange. #328902

Complaint / Review
Dell Inc
Defective items, difficulty to get exchange

More to my online buy (May 14th purchase quantity: 308276579) with Dell US sales reps: Justin Diggs, [email protected], 1 800-289-3355 x 2166450) of 2 Quadcore 2350 AMD Opterons 2.0 Ghz, I obtained my purchase loaded in an ordinary container with AMD opteron complex brochure inside. The things NEVER worked. Screening having a dual-core Opteron 21xx and another quad-core Opteron 23xx walking B3 unveiled the AMD Opterons I bought were deadonarrival.

On Dell site, I came across about "Absent, Incorrect, Broken or Lost product demand" that Dell's guarantee increase within 21 times of the bill / delivery, therefore to be able to solve your problem, you have to contact the maker of the broken product (dixit Dell url = https://support. Dell.com/support/subjects/global. Aspx/support/dellcare/en/damaged_steps? C=us&cs=19&l=en&reqtype=damaged&s=dhs&branded=no). The maker is AMD as well as their plan operates just with boxed things that isn't my situation because the AMD Opteron was delivered by Dell in basic containers.

I lost five times with Dell Customer Service and tech support team located in India plus they store me about (up to now I Have spoken to atleast 12 to 15 individuals) not having the ability to inform how they'll trade the faulty elements.

AMD Opterons offered by AMD possess a three-year guarantee. Same AMD Opterons offered by Dell should have atleast a-one-year guarantee.


Offender: Dell Inc

Country: USA   State: Texas   City: Round Rock
Site:

Category: Electronics and household app.

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