Magic Jack says it's so easy to install, a grandmother can do it. I'm not a grandmother, and I couldn't install it. They claim you only need to connect the Magic Jack to the USB port in your computer. Well, I tried and it doesn't fit because the USB ports are already being used, and the one that's open doesn't fit the Magic Jack connector.
I tried to call but as others have noted, there's no phone number. I just looked on the packaging for an address (the packaging LOOKS legit, but don't judge a bood by its cover), and there is no address, just the web site information at what else, www.MagicJack.com. When I went on the website last night for help and clicked on to talk to a live person, no one came on my computer.
I'm sick that I didn't ask my daughter about this before I bought it - she's the one that immediately found the consumer complaints and forwarded it to me and I'm reading about all the same problems I've had with this product. I called my bank to get protection from future withdrawals on my account. They are changing my card.
What a despicable company or person to do this to people using the ruse that they are helping them to save money in this terrible economy! Thanks, Magic Jack, I just "donated" $50 bucks to your evil endeavor - may you burn in hell. You will get yours, and I hope I get to see it.
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