I ordered a 8GB TOUCH SCREEN MP4 PLAYER 2/12/08
Within a few hours, I contacted them to cancel but was told too late.
Took them 10 DAYS till 2/22/08 to ship. Guess they had to order it first, nothing in stock for the entire store. Received in a week on 2/29/08. Item works for a few minute then computer prompt to format to 1.25GB. Until then, I realized it was tweaked/faked to display 8GB while it is a 1.25GB unit. I contacted customer service on 3/6/08 for return/exchange item by email after few attempt to contact to a U.S. Location. (It is only a phone & address setup, no answers.) They tried to convince me thru email that I need to format the unit. I told them that whatever I do, it is still 1.25GB unit. After all, they agreed for me to return it to their warehouse at my cost. I returned item on 5/9/08. It's been almost 2 months with at least 20 emails request refund/exchange & 10 tickets filed on their website. Now they have my money & the goods both. I am still waiting to hear from them. When you google their name, it sounds like a successful company with huge sale report. It is all a propaganda with modified press releases. Entire company has 2 people that I ever heard/received emails.
Www.tradestead.com is a scam. Do not deal with them. 6/24/08
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