Usacomplaints.com » Electronics and household app. » Complaint / Review: Citi financial retail card services - Charging 15.00 to make a phone payment through western union, no online payment available. #314073

Complaint / Review
Citi financial retail card services
Charging 15.00 to make a phone payment through western union, no online payment available

Our criticism is purely with Citifinancial Retail.

I've settled promptly along with significantly more than the necessary quantity to be able to make use of the ZERO-PERCENT INTEREST FOR 12 WEEKS PLAN.

I SHIPPED MY PAYMENT FOR july ON Might 20TH which left me having a 48.00 stability. I obtained a telephone call from citi retail declaring that i skipped the August cost and would be evaluated a late charge after which be billed a pursuit. The cost didn't appear for them despite being within the email program for over 20 times. Had it appeared in a regular way the cost might have been 10 times early.

Our stability and last cost of 48.00 might have been compensated 5 weeks prior to the 12-month zero-interest was over. I begged the owner to check out my background and observe that I'd usually compensated prior to the deadline and usually compensated significantly more than the minimum and that I requested they renounce the late charge and curiosity and permit me to help make the cost through my lender.

They explained there will be a 15.00 charge through Wester Union who they used-to gather telephone obligations.

I had been livid about that exercise.

I wanted the late charge be ignored since the overdue email appearance wasn't of my problem. They explained when I settled the the statement entirely, they'd ignore the charge.

I had been just too pleased to spend entirely. I not just won't be utilizing A1 Equipment for devices for that new home, but I'm also shutting my 20 charge card company with Citi Card along with never applying Citi Providers of any sort again.

I'll even be caution buddies and relatives concerning the methods of Citi Retail as well as their being in cahoots with Western Nation to gather cash.

Western Union includes a TERRIBLE status for that costs they cost and really should be held acountable for raping the general public. For me, they're no much better than a combined.

I've been an a 1 Equipment client for 25 years Along With A-1 Devices continues to be EXCELLENT to offer but due to their connection in utilizing Citi Retail, I'll be utilizing another equipment store to provide the brand new home with devices and Televisionis. Usually I paid money for my acquisitions but this time around I'd to make use of credit to get a small amount of time and took benefit of the 12-month interest charge.

In my own situation everyone loses. A1 Equipment dropped me like a client, Citi Retail missing potential company with me, Citi-Bank dropped my exemplary charge card bill, and that I dropped cash coping with their Citi Retail Solutions.

Trick me once... Pity you.


Offender: Citi financial retail card services

Country: USA   State: Louisiana   City: Slidell, louisiana

Category: Electronics and household app.

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