Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy / Sony - Restocking Fee. #291989

Complaint / Review
Best Buy / Sony
Restocking Fee

Purchased the Sony DSC-T300 Camera from Bestbuy upon suggestion in the sales affiliate. After I got house we got images. Soon after we saved the pictures in to the pc we found the pictures were grainy and "smoother". Buying method to switch off this function down I came across evaluation panels slamming the camera on its image-quality and failure to show off sound reduction. Therefore because the camera had bad image-quality I got it back again to BestBuy to switch it to get a unique design. This really is after I discovered that I'd be asked to spend a $60 restocking charge since I anticipated my $400 camera to consider quality images. After speaking with the Client Support affiliate the supervisor and also the customer support point in the national-level I'm out my $60. I had been provided a $30 gift-card to ensure that we're able to "separate the duty". I've never reported to Bestbuy within the within the ten years I've faithfully bought products from their website. The very first time I've an issue they mess me. They simply dropped a person that's invested $10000 bucks during the last 4-5 years to get a $60 restocking charge. Restocking charges were made for the kind of people who may purchase a gown abandon the label onto it, use ir to some wedding after which return it on friday. Not for those who were tricked by way of a salesman into purchasing a camera they were not actually taking a look at to start with.


Offender: Best Buy / Sony

Country: USA   State: Florida   City: Kissimmee

Category: Electronics and household app.

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