I purchased the following toward the end of Jan. It broke in June under warranty. They said to fax the information to them I did on 30 June. They said that a pickup notice would be sent to get the unit.
Product Info: DVD
Model #: W10D6
Serial #: 00001
Problem: I sent the unit back Aug 3rd. I was informed that I would be receiving a check in 3-5 weeks on October 31. IT is now Dec 26.
The unit has been down since I first called you in JUNE. AS of 23 Jan I have no unit, no check, no satisfaction, just calls from rude customer service employees. I want either a new until or my refund. They have 95$ of mine through Wal-Mart and I got the shaft.
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