Complaint / Review
Fry's Electornics
Valerie Sanchez ripoff of 256k memory chips, they refused to accept after instructing me to return them

I purchased two 256mg RAM from Fry's electronics on August 15. Upon installing them my started to have problems and the memory did not show as 256mg. The memory only showed as approximately 128mg each. I called the store and spoke several times with various people about returning the RAM.

Finally after several days, I got a hold of Valerie Sanchez who istructed me to return the RAM by United States Postal Service. I mailed the RAM back certified, return receipt requested from Victorville, California. After two weeks I checked with the post office and they informed me that the package was sitting in the Woodland Hills post office and had not been picked up by Fry's despite 2 notifications. Finally, I got notification that the package has been returned to me because Fry's refused to accept it. What a rip-off.

I followed their instructions to the letter and now the return date is passed. I can't get a straight answer from the store.

Brian
Victorville, California