Usacomplaints.com » Electronics and household app. » Complaint / Review: Whirlpool Refrigerator - Horrible scheduling for service. #259895

Complaint / Review
Whirlpool Refrigerator
Horrible scheduling for service

Fridge purchased at end-of July continues to be on guarantee, and so I required help.internal of send division and freezing area were full of snow. First specialist, who came around 7 pm to get a 1-5 visit identified trickle in wax. Plastic caulked. Wrong analysis. Named again, new company put up. Today diagnozed required new wax. Wax requested by specialist. While it came I'd to setup a next visit. Today on November 30, after I named to advise the owner who creates visits, I had been informed I had been not about the checklist for that evening. Fresh appointment for December 5 for 1-5 o'clock session. Received phone at 3 pm declaring specialist could be there inside an hour. Nobody had appeared by 7 pm. No further info. New setup for December 11. Contact at 10 am. I'd been guaranteed due to earlier mess-UPS that I'd be first each morning, i.E. Around 8 am - some people clients think we also provide a lifestyle.

New Specialist gets to 10.30 and says nothing wrong with wax. Issue is defrost timer. Fortunately he's a timer, with my aid we challenge through the directions on the best way to link alternative timer. He defrosts fridge, is respectful and smart, and understands his material. Not the case with prior specialist, who obviously required lots of instruction.

Just how many hours have I'd to hold back, contact to discover after I might obtain support etc. Right now about 25 hours of disappointment. If this is actually the method of the near future I'll not purchase anymore National marked devices for my apartment properties.

The scheduling program for the corporation SMELLS.


Offender: Whirlpool Refrigerator

Country: USA   State: California   City: San Francisco

Category: Electronics and household app.

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