Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung Refrigerator - Poor quality product!. #243947

Complaint / Review
Samsung Refrigerator
Poor quality product!

I bought my Samsung fridge on January 17 at Bestbuy in Patchogue for that cost of $989.99 plus $50.00 shipping charge. I've enclosed thus, a duplicate of the sales delivery.in March (the later area of the month) the fridge started dripping. The fridge was gathering snow about the back component after which the snow might soften after which trickle on the ground. I approached Samsung who explained to contact Dukes Equipment plus they offered me deal #4001295690. On March 7, a specialist called Ron from Dukes equipment arrived and stated the issue was the drain was freezing and blew out the strain. The charge was $92.33 that we settled. On March 12 the fridge released again destroying my new timber surfaces. Dukes equipment delivered another specialist, Tim on March 14 who stated the issue was the defrost package plus they would need to purchase one. I had been once more with no fridge!!! In late Goal, after I named Dukes equipment to determine once the defrost package could be in, they stated it had been not the defrost package and might delivered another specialist out to my home. On April 2, they delivered Tim and Carmine who proceeded to identify the issue for that third-time. This time around, they stated that a cable (the heater link) was down plus they place it back on. They dropped a few of the screws which were required to place the rear of the fridge back on and my spouse was excessively frustrated in the entire procedure. Listed here is four weeks later using the same issue. There clearly is just a deficiency within this fridge. I've also approached Samsung throughout the entire restoration procedure. The store time about the telephone is very lengthy (sometimes 30-min) simply to get to some "Unique Technology" with another store period. The end result was that its our issue and never theres. If Dukes equipment might have provided people bills and stated our refrig. Wasn't good they might have offered us a return. Obtain and MAINTAIN all bills! And obtain analysis written down.


Offender: Samsung Refrigerator

Country: USA

Category: Electronics and household app.

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