Usacomplaints.com » Electronics and household app. » Complaint / Review: HH Gregg - Defective products!. #233021

Complaint / Review
HH Gregg
Defective products!

Purchased a television on July 3,57"-first got it house, viewed for some times, it had been too large. Named HH Gregg advised them I needed to create it back-simply far too large-It got over an hour or so about the telephone in order for them to "okay" my return (what occurred towards the 10-day return policy?)~they explained scientifically my television wasn't too large for my family room. Surely got to the shop, and nicely they did not have the paperwork. The issue using the return, I needed a credit again on my HH Gregg card, they desired to provide me a shop credit-used to donot desire to be secured into HH Gregg easily could not find anything appropriate. Provided me a totally free guarantee easily'd purchase there-therefore search for new television. Discover one, for a lot more than I initially purchased, not a problem, requested, is same guarantee etc nevertheless utilize, may I return this one. Salesman Matt Salazar claims "yes, anything still applies"... I have it home attempt to connect it-up, sparks flying from television.

Named wire, they state remove anything, and we will plan an appt for restoration. Therefore we disconnect anything, spot the surge guard smashed. Therefore get purchase a new one. Tried again, same issue. Named wire back advised them issue, they query if my outlet is poor, we substitute the store, fresh surge protection. Television still working up. Wire ultimately gets below, the wire man gets surprised, my rug gets burnt, and after problems capturing, its not the wire its the 2200.00 television! Contact HH Gregg, get stuck speaking with Andrea in Indianpolis, REALLY RUDE-discussions over me continuously, requires a concern concerning the issue, I tell her the wire men below allow him clarify it, she claims she dosent wish to keep in touch with a wire individual-to create a long story short. The neighborhood HH Gregg informs me-it was offered as all sales closing-they'll contact sony to determine if it may be set. They don't consider it back and that I am in my own 10 return interval! Oh and because used to donot purchase their warranty-rug isn't lined... (What happened towards the free guarantee easily purchased another television there?).


Offender: HH Gregg

Country: USA

Category: Electronics and household app.

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