Complaint / Review
Sweetwater Music Technology Direct
If they send you a defective product, good luck getting satisfaction. They won't take it back

I purchased an amp from them in June and found it to be defective. I believe it was sold to someone else, returned and sold to me as new. The amp was a 65 Deluxe Reverb Reissue by Fender. I contacted Fender and took it to a local repair facility. A month later, they told me that people who pay to have their amp fixed get priority. So much for Fender's 5 year warranty. I called sweetwater and talked to Joshua Helton and told him I didn't want the amp and wanted my money back because I didn't want a used amp that was defective. He wanted me to ship the amp back to him. Wait who knows how long. No refund. I don't want it now as it has spent more time in the shop than I actually played it. It has less than 2 hours playing time on it. Never gigged and not worth 849.99 to begin with. I would not buy anything else and advise the same to anyone.