Alltel is an extremely dihonest, rip-off, could care less about their customers company. Their customer service is HORRIBLE!!! I have tried for days to speak to someone in customer service about service problems and am unable to reach anyone. I have physically gone into their store and waited for over an hour to be told that my service issues could only be resolved my a manager, who of course is never there.
They misrepresented the terms of the contract that I agreed to.
Their service is LOUSY. I have so many problems with losing calls, or people saying they had tried to call and could not get through. THe thing is that I am under this contract with these people until november, which really sucks!!! They need to be stopped, I agree on the class action lawsuit, before more innocent people are scammed!!!
Deborah
WInston-Salem, North Carolina
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