Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears Kenmore 500 Series Washer - Poor delivery and installation, washer itself. #229565

Complaint / Review
Sears Kenmore 500 Series Washer
Poor delivery and installation, washer itself

I bought a kenmore 500 line machine on May 25. Was informed they do not provide within our region until Friday of the next week. (Actually thought they sent 16 kilometers in the future to Camilla on Thursday, heading right by Baconton-twice) We stated ok, not a problem. Positive thing that I bought the three-year guarantee.

Once they finally got the machine towards the home on Friday-following the period which was mentioned they could be there. The one who mounted the machine connected the cold towards the warm and viceversa. After discovering this out, he put the tubes along and water flowed from their store all around the ground. He set the issue, and remaining.

About two hours afterwards, water was operating from underneath the device. We named Sears and was informed they could not come repair it, they might provide a brand new device out. Our mom named a plumber and he arrived and noticed the issue was where the pipes have been stripped-out once the individual performing the installment required them down and changed them.

We named and allow Sears learn about this, after which they created an adjustment to my assertion.

Well, as fortune might have it, the machine has become dripping water out within the ground when it adopts the spin period. Our mom named on recently, these were likely to deliver somebody out having a new machine on today. They'd call-back by 6:00P.M. And let's know once the shipping could be. We were informed between 10: ooA.M. And 12:00P.M., they'd call 1-hour before, they named at 12:25, reached 12:30. (Why say anything if you should be not likely to uphold it?) Anyway, the next machine in only a little more than 1 month has become mounted, please state a prayer, that perhaps this can function (this time around.) Makes me truly speculate about producing potential acquisitions from Sears.

I tried to obtain the proper handle to send my criticism to, without any fortune, I chose to set it below. Perhaps it'll assist another person obtain greater support later on.

Really,

Tekla Sellars



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