Well back in December I ordered satellite equipment from Joe Mullet owner of The Satellite Shop on the internet.
I received merchandise long after I ordered. The satellite equipment I received was defective.
I than contacted Mr. Mullet informing him that the satellite equipment that he sent me did not work, and requested a refund
He told me that he would not be able to refund my money or replaced the defective equipment until I sent him the defective equipment.
I than returned him at my expense for postage the equipment that I had purchased from him.
Since then I have contacted Mr. Mullet by phone, and e-mail on a number of ocassions and had spoken with him on the phone, and his reply was.
I have to seen if there is a problem with your returned merchandise first and as soon as I find out I will contact you.
He also told me that there is problemly going to be a 19.95 charge to ship merchandise back to me.
Let me tell you something this has been going on since December and I haven't heard from him since.
Since then I have contacted the BBB of Akron, OH to report him to them.
I am out 194.00 for my purchase, and out 20.00 for shipping back the defective equipment.
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