Complaint / Review
Alltel Cellular Wireless
Ripoff Terrible Customer Service dishonest $35 reconnect fees abused & mistreated

Started Alltel Wireless on June 12th on July 12th they shut down the phone and said that I owed a $35 reconnect fee. It took over 55 minutes on hold to try and resolve this. Also they do something called an "automatic fee" for a Mr Rescue. Mr Rescue is a towing service that has nothing to do with cellular fees. They say that they add this is an "automatic add on" after a 90 day "trial" but I was invoiced for this fee from day 1. How many people just pay these things. Lots thats why they do it.

Fred
Charlotte, North Carolina