Usacomplaints.com » Electronics and household app. » Complaint / Review: The Digital Expo - Do Not Have Items in stock as advertised ripoff. #199682

Complaint / Review
The Digital Expo
Do Not Have Items in stock as advertised ripoff

Placed order online, and was immediately E-mailed a conformation E-mail to Confirm Order by phone.
I called and spoke to a person, who was deffinetely from N.Y. And confirmed.
2 minutes later I was called directly from the company to confirm again, and did.
Next morning I received the following:

Order #xxxxxx

Dear: XXXXXX XXXXX
We thank you for your order and appreciate you shopping with us.
Due to product allocation we have the item that you ordered on backorder. The specified time frame that was chosen to receive your package can not be filled. Therefore your order has been canceled.
Now I know that companies do in fact run out of items, and that's OK.

Even though this was a Christmas Present for my wife, we are in our 50's and I don't think she would be upset if it was a week or 2 late.

So I E-mailed TheDidgitalExpo.com and told them so.
Later on in the day I checked my E-mail to see if I had received a response, in which I hadn't, so I called them back and got ahold of the same person that had taken my order the night before, and told him that A delay was OK.
That wouldn't work because they would not be able to have that item in stock for 3 months, so He told me to call back then.

My complaint is that this business had no intentions of filling my order at all, because they were $100.00 lower than any other merchant anywhere.

Hey I do a lot of shopping online, and if they don't have it in stock, it is stated as such.

The item I was trying to buy was a Sony Didgital camera Model:
Sony Cybershot DSC-N2,10.1 Megapixel 3x Optical/2x
Digital Zoom, Digital Camera (DSCN2) $ 299.00.
Look this up on any other site and compair the prices, a big difference for sure.


Offender: The Digital Expo

Country: USA   State: New York   City: New York
Phone: 8009576628
Site:

Category: Electronics and household app.

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