I'm a single mom and had lost my job from a company i had work at for 10 years-back ground information.in july i seen a advertisment for telephone, cable and internet for $110.00 a month. I called and signed up for this service. I was told someone would come out a hook everything up, that someone would be here between 8-1, someone came around 6: oopm that night. I was okay with that, the person came in and did what they had to do.
Later on I was having computer problems and ran into the same problem. We will be there sometime in between 8-5 never saw them in the meantime, I keep getting bills from bellsouth. Well since I sign with charter, I was not going to pay Bellsouth. One day when I came home while looking for a job and my phone was disconnected.
I called Charter and they said that they never hook up my phone line. Which I couldn't understand because I was paying over $110.00 a month. So, I paid Bellsouth and got hook back up until charter could come out and get my phone going which I thought had been going since July.in the meantime I got a job. Well, when they came out they messed up my cable. Well, when they came to fix the cable, my cat got missing, I called Animal Control and talked to one of there officer. (if you need his name i've got it).
Well in the meantime I got another bill from bellsouth I e-mail them that I had already told them I was with charter, that my phone didn't work. Saturday after i came home from work got out of my car I heard a sick meow. I start looking and open up the lock on the door under my house. My cat had been under there for 6 days are so without food. It was about dead. There had not been no one else around my house. Maybe it wasn't the cable people maybe a fairy did that to my cat.
It was Halloween when I talk to a cusomter service rep. For charter. His name was William Howard and about as much help as putting out a fire with gasoline. Well, On Saturday night about 2:30 the power went out. I went for my 9mm and to call 911. Guess what??? My phone don't work. So, for 30 min i stay in the closet with my weapon pulled. My cell was in the living room. I finally went after it and called 911. I have tried to reach the ceo of charter and no one will let me.
I wouldn't buy stock in charter, they think they can treat people however, that they have the market corner. I never have felt so used, violated and screwed and it wasn't with my permission thats why i fell like i've been raped. If you are not careful you could be the next victim! Why is the goverment letting Charter Communication be a monoply?
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