Superior Asset Management (SAM) has not attempted to help me (the consumer) with my claim. I haved called several times and have been redirected to so many numbers. When I finally reached someone, I was told that $200 dollars was added to my billed (T-Mobile) and that they could not tell me for what reason.
(SAM) tells me that they do not send papers through the mail telling how much is owed, and what their adddress is. The only paper that (SAM) sends out is information showing that the claim has been turned over to them.
This is totally unacceptable for me. I did not receive the information showing that the claim has been turned over to (SAM). I had to find out through my credit report. (SAM) does not have a web site. All Superior Asset Management wants is for the consumer to pay the claim over the phone, which I will not do until I get some answers.
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