I purchased a Samsung phone under the impression, as stated in their city wide Sunday flyers, that I would recieve a $100 discount through the mail if I purchased a cellular phone through Best Buy.
I purchased the phone and submitted the original form and receipt showing my purchase. After 90 days and NOT getting my refund, I called Best Buy and they informed me that they NEVER recieved my request.
I did not think about sending it certified, but nevertheless, they ripped me off. They were kind enough to offer me a $25 coupon for any product, but not the cash that I was entitled to.
Needless to say, I will NOT buy another product from Best Buy. There are several consumer electronics stores out there and they're about the get a HUGE boost in business - from me, my friends, coworkers, church members, college classmates, fraternity brothers, my alumni, and EVERYBODY else that's willing to listen. Best Buy is crummy and a ripoff of a store. Ever notice that Sunday flyer that claims if you buy a 50 inch screen or bigger TV set and they will give you a free recliner and ottoman?
Guess what? Take a look at the time frame and you'll notice that it's cleverly done exactly 31 days apart!!! Why? Because when store policy dictates that you cannot go back and ask for a refund for the difference or any "inclusive" promotional items after 30 days.
Best Buy is full of cheats and ripoffs. If anybody from Best Buy is reading this, you can take that blue and yellow shirt and shove it up your a$!!! Jerks!
Lary
Houston, Texas
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