I sent a rebate for $300 for an Olevia LCD TV to the above mentioned company. The rebate forms and all originals magically disappeared, yet the bills I sent that same day from the same mailbox made it to their destinations safely.
There is no record of my rebate. I no longer have the originals, only copies. They only accept originals and have no advice for me other than "I apologize for the inconvenience".
I absolutely will not buy any product that is affiliated with Syntax groups again and advise everyone I know to do the same. This company is reported quite often on this forum for this problem; there needs to be a class-action lawsuit against them.
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