I purchased a 55r-wp4h hdtv from best buy on 1-18-01 for around $2,100 which came with a 1- year warranty on parts and labor with an additional year under warranty for a total of 2 yrs. When i called the company to report that i was having technical difficulties, i was told by a representative that there was "nothing we can do for you" even though my television is still under warranty.
I even repeated to the gentleman "so, you're telling me that there is absolutly nothing you can do for me" and the rep. Told me that i was correct.
This is the last time i spend any money on any type of sharp product and urge all potential consumers to avoid this company as well if you wish to avoid rude representatives that won't even try too help with an problems consumers are having.
After spending over two thousand dollars you would think that i would get a little respect as a cnonsumer
Alex
laredo, Texas
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