My credit card was charged $49.99 for free satellite installation. When technican came to install the order was canceled due to additional supplies needed to secure satellite at townhouse (at the time of phone order I let them know I was living in a three story rented townhouse and it would have to be attached to a balcony—no problem they said!). I then mailed the certificate back which I was sent to get free installation in order to receive my credit refund.
Several weeks passed and when I called for status they said they never got my certificate. Therefore I paid $49.99 for absolutely nothing but for a supervisor to tell me I was a liar and I was out the money until they acknowleged receipt... And they never will!
Donna
Herndon, Virginia
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