Hi my name is Robert and I am a former employee of Circuit City.
I would like to start out by saying this is not a personal attack on any employees at Circuit City or any of its affiliates. I do not take anything that happened to me personally and I do not feel anyone should stop being a consumer there.
I had an incident occur about 4 months ago in which I was performing my usual job duties when a manager told me I gave him a chubby. I filed a report against him and was told it would get taken care of. It never did and I never heard about it after that. This manager continued to harass not only me but many employees and even customers.
This message goes out to all who are considering being employed by Circuit City.
Be careful what you wish for. I began to work there thinking this was the best thing for my family and I. However I never realized that retail sales could be so strict.
Your monthly goals are rediculous. If you don't hit your monthly goals: Sales volume per hour, city advantage percentage, open box percentage, attachment ratios, credit card apps, survey results, survey applicants, greeting ratio. Not to mention side jobs you must do: planograms, planograms, planograms, check tags, check pegs, and learn all about products, and also planograms. All this on top of your goals to be met.
Also, you have absolutely NO incentive to acheive higher than your goals. I asked a manager what my incentive was to hit my goals, he told me to keep my job. I then wondered why to hit about my goals.
I realized the only reason why they hit so hard on all of these monthly goals was for one thing. The "trickle down" effect. You thought I was gonna say bonuses for the managers, but nope, countless times I asked why the managers wanted us to try so hard. And the ultimate answer was this.
Corporate sits all day in there office in Richmond spitting out all of these goals, never stepping into our, the associate's, shoes.
All of these goals are based on yearly comp scores and then evaluated at the regional level, distributed to the district managers who meets with all of the store directors who turn around explaining the months plans to each department manager who then have meetings with the associates who must meet these quotas in order to do what, meet the needs of our...
You think customers would go here but no I researched many reports put out by Alan himself.
Our "Stockholders" hold the number one seat when it comes to importance in the industry.
So, to all the future employees, I salute you, and I hope you don't have a family to feed, because you may starve, or do as I did and find a job that believes in something Circuit City doesn't... Me.
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