Usacomplaints.com » Electronics and household app. » Complaint / Review: Mad Dog Multimedia, MDMM - Rip-off! This company boasts more than 52 million in sales. How they got there is by robbing loyal customers of promised rebates. #129507

Complaint / Review
Mad Dog Multimedia, MDMM
Rip-off! This company boasts more than 52 million in sales. How they got there is by robbing loyal customers of promised rebates

On Jan. 19 I purchased Mad Dog's 16x DVD /-R/RW (MegaSTOR 6in1 DL 16X) for $89.99 from COMP USA with a promised manufacturers rebate of $30.00.

I promtly filled out and mailed off the rebate info the same day, everything, included (original store reciept, UPC from box & rebate form). I made copys of all.

When I had not recieved any rebate by April 19, I decided to check the status @ rebatestatus.com, the site indicated that my rebate was recieved and being processed.

When I had not recieved ANY rebate by May 12, I decided to contact MDMM rebates department by email, inquiring as to how long does' it take to process this rebate.

A MDMM rep replied to my email promising a rebate check (see text of email in next paragraph) within 4 weeks today is July 8, and I still have not recieved my rebate.

EMail text "
Original Message
From: MDMM Rebates Service Department [mailto: [email protected]]
Sent: Monday, May 16 5:17 PM
To: removed for privacy
Subject: RE: Rebate/removed for privacy

Hello David,

Your rebate check will be mailed within 4 weeks. If you don't receive it, please contact me immediately to resolve the issue. Thanks for your time and understanding.

Mad Dog Multimedia, Inc.
Customer Service Department

Original Message
From: removed for privacy
Sent: Thursday, May 12 4:41 PM
To: [email protected]
Subject: Rebate

To Whom It May Concern: I submitted a rebate on 1-19-05, as of today I have not received a check, I know it typically takes up to 10 weeks, however it is going on 4 months now. Your website state it is being processed, how long does' that take? Consumers expect MDMM to make good on your advertised offers, this is why we BY your products (I'm a repeat buyer). My contact info is below???"
End of email text...

The long & short of this story is Mad Dog Mutimedia Inc., has not denied my rebate, because as with all the rebates I submit (and there are many), I made sure to send all required documentation and made copies of it prior to sending, Mad Dog Multimedia Inc., just has not sent me anything, not even a screw-u buddy note.

If you are reading this report you are probably considering bying a Mad Dog Product. If you are and you are expecting to get the manufacturers rebate.

I have a suggestion "DON'T DO IT"
"MAD DOG MULTIMEDIA IS GONNA ROB YA"

If there is anyone out there looking to file a class action lawsuit against mad dog multimedia inc., (for failure to honor legitimate rebates) please contact me thru usacomplaints.com.com


Offender: Mad Dog Multimedia, MDMM

Country: USA   State: California   City: San Diego
Address: 12520 High Bluff Drive
Phone: 8587559750

Category: Electronics and household app.

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