Bought MD-16x3DVD9-8XE DVD writer way back in 8/06. After many emails and phone contact still have not recieved the measly 10 buck rebate they will not honor. Every Two months I get another email claiming they are processing and check will be sent out. The date comes and no check arrives.
I see there are many complaints for this same reason from Mad Dog on not honoring rebates. I guess they expect you will finally give and and say just forget iNOT ME! Honor your Rebates! The status of my rebate has not been updated since 10/121/06 on the rebate web page.
Email history below:
(NOTICE THE GENERATED EMAIL RESPONSE EACH TIME WITH JUST A DIFFERENT REPS NAME!)
Dear John: Tracking number: 207228737
Thank you for your rebate inquiry. We are pleased to inform you that your submission has been received and validated, and it is in the final stages of processing. Your rebate check should be mailed by 02/16/07.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected]. We are always happy to help. You can also track the status of your rebate, using the Tracking number above, at www.rebateshq.com
Ingrid
Customer Service Representative
Original Message
From: john
To: Rebates1
Sent: Thursday, January 04 11:38 AM
Subject: Re: Rebates Customer Service (Thread: 1302254)
You have got to be kidding me! Can you please give me the email or phone number of someone higher so I can resolve this matter? So what happens when I get to 2/6? I will get to anither final processing date and you
peolple will tell me I have to wait another 2 months to get my rebate? This is being drug out way to long. I am going to have to take this matter to the BBB
I suppose. You people are absolutely ridiculous when it come to getting my rebate! I want my rebate please!
Rebates1 wrote:
Dear John
Tracking number: 207228737
Thank you for your rebate inquiry. We are pleased to inform you that your submission has beenreceived and validated, and it is in the final stages of processing.
Your rebate check should be mailed by 02/06. We apologize for the delay and change of the date, but
wee nedd to allow10-12 weeks form the date your record was validated. Your record was validated on 11/14.
We appreciate your participation in this promotion. If there is anything else we can do toassist you, please contact us at [email protected]. We are always happy to
help.
You can also track the status of your rebate, using the Tracking number
above, at
www.RebatesHQ.com.
Anthony
Promotions Customer Service Original Message
From: john
To: Rebates1
Sent: Thursday, December 28 11:23 AM
Subject: Re: Rebates Customer Service (Thread: 1302254)
I still have not received the below rebate after resubmissions and many emails. When will you people please honor this rebate? I have never had to work so hard to get a company to honor arebate. The tracking STILL states it is is in final processing from
10/12. Please honor myrebate. Please advise... (again). Thank you.
Rebates1 wrote:
Dear John Tracking number: 207228737
Thank you for your rebate inquiry. We are pleased to inform you that yoursubmission has been received and validated, and it is in the final stages of
processing. Your rebate check should be mailed by 12/26/06.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected].
Weare always happy to help.
You can also track the status of your rebate, using the Tracking number
above, at www.RebatesHQ.com.
Jonathan
Promotions Customers Service Original Message
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