Complaint / Review
Apex Digital
Apexdigitalinc.com, APEX Televisions, DVD's, Electronics, Ripoff Bait and Switch Theives

12
Purchased an APEX Combo TV/DVD GT2715DV from Sams club, looked all over for a remote control.

Update (03-24-05),

After 3 months of trying to get a new remote, Apex sent me one. I went to APEX directly, after all other stores said APEX had them on backorder for 6 months. And here's the nightmare story:

I was told they would send me a new one. I sent $25 plus $10 for shipping. I received the new one. (took 2 weeeks after payment) They sent me a 'Universal remote'! Not the one that comes with theme TV/DVD new! As shown in the manual. I called them and told them I paid for the orignal remote, but they said they sent me the correct one, an APEX Universal remote! I was assured I was paying and ordering the remote for the APEX GT2715DV TV/Combo we purchased new 12. Only 3 months earlier. (Sams Club said they could not find the remote), so when we brought the new TV home we just thought no problem, we can buy a new one! Wrong! Ripped off bait and switch of a Universal Remote different than the OEM model, DVD functions and menu selections not all working as OEM Remote. Ripped off! Stay away from APEX! Apex! Fraud!