The picture on my APEX Digital 32HDTV LD3288T (purchased 2/26) went out 6/26. I called as the materials instructed. Numerous calls have gotten nowhere. No emails with the shipping label for FedEx to pick up. I have written down each call and conversation. I have tried to be pleasant and ...
I have been calling APEX's customer service department, via their 1-800 number, on and off for the past two years in order to acquire a remote control for an APEX TV/DVD unit I purchased in January. They maintain that they have no records of my calls except for two that I made recently. Also, ...
I had a Digitrex digital camera that wouldn't accept a media card. Since item was still under warranty, I called customer svc who advised how to send back for repair. Was advised 6-8 weeks to return. After 2 months, called & was told still being fixed. Give another 2 weeks. After a few more ...
Ordered remote control on shop-apex.com on June 27. When order was not received, I called their customer service phone # 866-427-3946. Service center is in India and no operators spoke English very well. I could not understand the first operator at all and when I asked to be transferred to someone ...
12 Purchased an APEX Combo TV/DVD GT2715DV from Sams club, looked all over for a remote control. Update (03-24-05), After 3 months of trying to get a new remote, Apex sent me one. I went to APEX directly, after all other stores said APEX had them on backorder for 6 months. And here's the nightmare ...
On my apex television model # GT2015DV the picture tube went. Under manufacture warranty I sent it to Apex Digital for repair on December 26. When I called 3 weeks after I sent it out they kept telling me they never recieved the item when it clearly said off the fed ex website that it was delivered ...