First of all I can not believe why is this company still allowed to operate considering the huge amount of people complaining their poor service. Basically this company extracts the money from your account immediately after you place the order instead of the moment they ship your product.
Then they promise delivery times maximum of 15 days when in fact they took 40 (!) days just to start the shipment process. The moment I am writing this report I still did not receive the product and it's been already 40 days since order placement.
5 days ago, after the order did not have any status change (still waiting for courier dispatch...) I decided to cancel the order and ask for a refund. Coincidence or not, 3 days later thet responded that it was no longer possible to proceed with the refund since it was already in the hands of the delivery company (DHL) which is not true since the status still appeared as "waiting for courier dispatch" 2 days after the refund request.
Just yesterday dis the status changed and effectively a DHL delivery number was created. This company shoud be BANNED. Please put them out of business. They give internet commerce a bad name.
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