After ordering what I was believed to be a personalized otterbox for my daughter for Christmas, I received a plastic snap on shell. I was disappointed since the price was around $65 including shipping. I tried to contact the company both by phone and email. They were not accepting phone calls. When I filed my claim to let them know I would be disputting the charge since I had not received the product I thought I ordered they lashed out in a very disrespectful way. I could not believe the launguage and accusations they were making against me. I admit the website was very confusing and I possibly did not order the correct item, but their customer service was beyond rude. I would not recommend this company to anyone with a kind bone in their body. I have never been treated so poorly.
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