I know it is my responsibility to be sure that I do not over draft my bank account, but it is no excuse to be taken unfair advantage of. I checked my BofA checking account this morning to a very disturbing suprise. I had used my check card on 10-1 and twice on 10-2. The one on 10-1 was a BofA ATM. The other two were check card purchases. Today is 10-5. It appears that a check that I forgot about was stamped as recieved on 10-4.
Instead of the transactions on 10-1 and 10-2, which were small, being deducted first, BofA deducted the check that came thru on 10-4. These transactions were 2 to 3 days before the check was stamped as recieved. This action caused the three later transactions to list insufficient funds. These 3 transactions were for $40, $3.16, and $7.38. BofA is charging me $33 each for them.
I spoke with a BofA representative who stated that the weekend transactions would not have posted until Monday afternoon. She stated that the check was put thru first due to it being the largest amount. She says that this is "just the way they do things." My argument is that there was too large of a time period between these transactions for them to do this. The on-line banking showed the three smaller transactions pending on the morning of 10-4. The check was not showing even as pending.
When I explained to the Customer Service Representative that I felt that this was not handled correctly, she told me that it was not my place to tell them how to handle their business. They are handling my money, so I feel they should watch the way they deal with it. Be warned, obviously BofA's system is set up so that if you make a mistake, they will capitalize. They just got the last $99 they will ever get from me.
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