I was called by a telemarketer, Asian, and he offered me free gas if I tried a phone service for 7 free days and that I would only be charged $1.95 for mailing the packet to me, I agreed! I got the packet, read it and saw it was a scam, called immediately and cancelled all my services with American Values.
Little did I know that their other companies UTalk and The AMazing Washball were going to charge me for their services, services I never agree to! I am now going to cancel my bank account and open a new one because this is the only way I can stop them from withdrawing money from my account. Bank of America says that without an accurate check number they cannot stop unauthorized withdrawls from my checking account, needless to say I am unhappy with Bank of AMerica and I moving to another bank as we speak!
I am now in debt for $223.75 and with no money to pay my other house bills, I am unemployed and that is why I let the telemarketer convince me into getting free gas coupons for just trying their phone service for the free trial period, as I was told! I would have never agreed if I knew the truth, I asked many questions and refused all the other services they were offering but they still stold my money.
Below is the letter I am sending to American Values:
Tuesday, February 10
To utalk, washball, and american values:
po box18434
las vegas, nevada 89114-8434
I was lied to by your telemarketer and i cancelled the utalk and gasoline program on the third day of the 7 day trial on 1/08, the day i received the packet in the mail from american values and read the lies you offered. You charged my bank account 4 times, see copies of bank drafts, and i was told that i would only be charged a $1.95 and that this would be refunded if i cancelled my membership before the seven days were up. I still have not received any refunds and now i am told that i have to fill out a form and sign away my rights to my money if and when you decide to send it!
You owe me:
$1.95 for american values
$1.95 for utalk
$79.95 for the washball
$139.90 for utalk
total is $223.75
I have spoken to tara in customer service several times and i was told by a supervisor that i would get a check in the mail and i never did. I was given a confirmation number that means nothing. Your asian customer service team knows of no telephone number for your companies headquarter's, this is not legal.
I called las vegas for your companies information and you are not listed anywhere! You are fradulent company steeling money from people who are unemployed and trying to make ends meet! I had my bank account closed because of the many bounced checks you caused me! I am also going to call the new york times, 20/20 and 60 mimutes, to report your fradulent business practices. I also refuse to sign your fake check authorization form and i am going to report you to the better business bureu if you do not send me the $223.75 you owe me.
Send my money immediately and i will not report you! If i do not have my money back in 14 days i will follow through with legal action! This is my authorization form! You send me my money and i will not pursue legal action or report you to the bbb! My name and signature are on this oficial letter of action.
Regards,
Alicia
Alicia
Houston, Texas
U.S.A.
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