I also ordered a Video Professor CD (Excel) and was sent three being told that I had 14 days to send one back if I did not want to be charged. I called and got a return authorization and sent two of them back (because when I called they said I could only keep one if I wanted to not be charged!). They charged me another $189.95 (on top of the original $8.95 shipping for the CDs and when I called they said it could take up to 30 days to be credited to my check card. I filed a dispute with my bank because I had by then decided this was some sort of scam and did not want to risk being told later by my bank that I had waited too long to file the dispute. It has now been 31 days and I called Video Professor again and was told it would be 2 more business days! I finally decided to see if other folks had been experiencing the same problems. I feel the bank will set the matter straight but this is ridiculous. Most places give you credit within a day or two of receiving a return!
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