Complaint / review text:
This 'legitimate business' is a disgusting and unfortunately successful SCAM preying on honest folks who just want to help their kids get money for college. It might not be technically illegal, but it sure ain't right.
Nowhere on the site's homepage does it CLEARLY say that FAFSA stands for FREE Application for Federal Student Aid... They do refer to it as the 'Application for Federal Student Aid' in very hard to miss large letters at the top. The fact that it's a free application is down at the bottom in little bitty letters. Again, not outright lying, but they are leaving probably the most important (and first) word in the title of the application out because it serves their scam artist agenda.
If you can read directions closely and have a basic grasp of the English language, then you can fill out a FAFSA by yourself correctly. There aren't any 'tricks' or ways to fool the application to get more aid, other than outright lying.
So there's nothing this company is really offering to do for the hard earned $79.95 you're supposed to shell out to them, other than to fill in information on the federal website that you've ALREADY FILLED OUT FOR THEM ONLINE AT THEIR WEBSITE ANYWAY.
If you don't understand something on the FAFSA, call the federal customer service line at 1-800-4-FED-AID directly and get a real person who works for the federal government that can assist you, not some company that just wants your money to do a FREE, EASY (though possibly time consuming) government application.
The FAFSA even tells you exactly what line items from every type of tax return form to use to answer each income question and explains exactly what each question means in detail.
FYI, I am a financial aid advisor at a private US university. You should NEVER pay to apply for a scholarships OR pay for people to find scholarships for you. AND FAFSA IS ALWAYS FREE! If you have problems completing the application and the FAFSA customer service folks can't help you, always contact your school, or the school (s) you're applying to first. They won't charge for helping you, either.
FAFSA.com is just plain UN-AMERICAN.