Complaint / review text:
I was told by my vocational rehabilitation counselor that I should go and use a computer and google Fafsa which is the site to borrow federal student loans. If she would have told me to go to studentloans. Gov or FAFSA. Gov I would not have paid the 79.99 that I did and if the person on the other end of the phone one of the educational loan specialists had not made a mistake on my application by telling me I qualified for grants I would have been charged the money. Thank God I called my credit card company and they helped me right away and the STudent Financial Aid Services was so afraid that I would report them that they immeditely listened to the taped conversation and gave me my money back. For anyone going back to school please do not make the same mistake i did - go directly to the website that is furnished by the government.