I purchased an infomercial product off Shop America a few weeks ago. After I ordered the item, the woman on the phone told me she had several "membership" deals that I would receive in the mail, I told her "I was Not Interested", she was very pushy. I've been trying to return the purchased product with no luck. Was told by person on TV the product had a 3 month money back garuantee.
I'd forgotten all about the membership offered through them until I went to use my check card today and it was declined! When I got home I check with my bank and had these "membership" charges from MWI Connections and MWI Homeworks on my statement.
I called the first one and got a customer service rep and told her I never ordered the service and would like it taken off my account. She still tried to sell it to me but I insisted I didn't order the service and want my account credited. She said it would take 3-5 business days but I'm still leary because of things I read on this rip off site.
I then called the number listed for MWI Homeworks but was unable to connect with a "live" person. I had to cancel the service via the electronic way. I have since cancelled my Visa so they can't charge me again.
0 comments