I authorized this company to debit $4.95 from my account on a certain date (05/16/03). They in turn debited my account on 05/15/03 which caused errors in my account. I specifically asked the customer service representative when my account would be debited. I have tried numerous times to contact this company so that the error can be corrected.
When I finally got through, they stated that it would take 3 - 5 business days to complete an investigation. I tried to call numerous times after that to check on the status of my investigation.
I either got a busy signal or a message that states that they are experiencing "technical difficulties". I finally spoke to a "Mr. Braxton" and he proceeded to tell me that that it is not what the customer service representative said. I know what she said. This company is also affiliated with the Premium Mega Saver Co. That has caused a lot of problems also. I will get my money back if it is the last thing that I do!!!
Cynthia
Winston Salem, North Carolina
U.S.A.
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