Ordered fairy doll molds from Michelle Rickard Molds, 3947 Doan Drive, Kodak, Tn 37764... 423-588-8665... Friend and I split a set of adult fairy molds and each of us bought a set of baby fairy molds, butterfly wings and hair...
Received molds around Nov. 21,99.. Both poured. Friend unhappy with adult fairy molds, I was really unhappy with the baby fairy molds... My adult molds, heads stuck, chest caved in, alot of sculpting on greenware had to be done on knee caps and elbows, noses stuck, but first pours always have problems, but the baby fairies were just plain horriable, head seams not matching etc. Detail nil. I have poured the molds three times. On one mold it just gets worse and I can see that the plaster on the inside is crumbling. The heads still stick, the noses still stick and so forth, even with the use of talcum powder or spry release.
On Jan 5, I tried the molds one last time. Let's say the aggravation of once again giving these molds another chance and still poor quality greenware, I e-mailed the company what was wrong and what would they do about it. My friend also e-mailed and let them know. Her reply was scathing and in her reply she said that we had had 10 days in which to return the molds and that they were pouring porcelain only. Her brochures say nothing about a 10 day return policy or she would have gotten them back the first week, also there were no specific instructions anywhere that these molds can only be poured in Porcelain. I am using low fire earthenware and wanted to use composition.
The company has not answered my e-mail about the 10 day return and or porcelain pouring only nor have they said if they will at least replace the one mold that is crumbling. The adult fairies cost me for Whisper ($58.33) Jewel ($58.34) Stardust ($58.34) and the Baby Fairy set ($50.00) plus $8.00s&h. Had I known that there was a 10 day return, I would have returned all of them instead of thinking I was stuck and had to try to find a way to make them work out. I really hope something can be done, because my feirnd has the othe half of the set and she is not happy either and has the same amount of monies tied up in this also.
Thankyou, Margaret Williams
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