On 5/09/02 I placed an order online at their website.
On 5/10/02 I canceled the order online because by phone was not reacheable.
On 6/25/02 I received the product without any knowledge why,
on 7/01/02 I sent it back of course with their approval first,
I called them and they said ok no problem and without any RMA #,
and on 7/05/02 they received it by ups and signed "Dolinski".
They said refund takes 3 weeks approx., till 11/22/02 they said
my card was already refunded and that they where deducting 10%
due to process, and their website does not say that, on 11/25/02
they said the refund was made on 10/26/02 with a confirmation # 12696,
of course my bank said it's not true, they've been lying ever since by emails.
On 11/26/02 I placed a file on BBB.org, but they could noth help me,
they say they did not answer.
Probably the only way I can have my money back is taking them to court and pray to god.
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