I purchased a Broyhill bedroom set from a salesperson named Ruth with Carolina Furniture. It was a very convincing company -friendly service, they seemed to have all the right answers, and unbeatable prices. I signed a contract September and sent a cashier check for over $1600 for my deposit.
Delivery Nightmare: My delivery was scheduled for Jan. 18 & 19, Mr. Privette even sent a delivery status confirmation fax - the weekend came and went without as much as a call or my furniture.
On Jan. 21st, I called and demanded a refund since I figure there is no furntiure to be delivered. He always has smooth excuses on why he can't deliver (i.E. Truck problems, weather, etc.)
Refund Nightmare: Mr. Privette has personally promised a check Jan. 23 - with no such luck. He has even gone as far as verbally giving me a check number and a Fed Ex Number - neither have panned out. His excuse for no check (i.E. Just changed banks, someone is using his ss# so he has to get that straightened out, his acct. Is frozen, his secretary forgot to mail it, etc.)
It's amazing how Ruth originally had all of the answers when you're placing your order, but now is only a "secretary", and can't answer anything.
If you'd like to read an article on Carolina Furniture, type in www.wbtw.com (it's a local NC TV station), then go to Local news and type in Alleged Cyber Scam Busted in NC Jan. 15. I wonder if our deposit money is what keeps making his bail???
Please tell all of your friends and family to pass this site on to others, I didn't know this site existed until a friend told me about it.
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