We also have been ripped off by Carolina Furniture. Ruth Dodd was our salesperson and sounded so sincere. She even told us that when they delivered our furniture that they would set it up and cut all the boxes for us and leave them at the curb for recycling. So, on June 12th, we received a letter from Ruth and our contract. We had given her a $100.00 deposit on our credit card and now sent her the remaining deposit in the amount of $3288.50 along with the signed contract. It stated in the contract that it would take 16-18 weeks for delivery.
We started calling the company on Oct. 8. We were told all the furniture wasn't in, but should be in shortly. We called on November 5 and were told that they were waiting for the 2 nightstands. On Friday, November 29, H.R. Called and told us that if we were ready for delivery, he'd be calling us on Monday to set up delivery. We said we were, but he never called.
From that point on, We have probably called Carolina furniture more than 100 times. We never get any answers. We were even told 2 weeks ago that H.R. Was sending out the check that day. We never received it! We keep hoping, as we have saved for this furniture for over 10 years. It's the first time we would have a matching bedroom set. It really upsets us that he has gotten away with this twice! We are hoping that HR Privette will never open another furniture store anywhere ever again after all of this!
0 comments