On July 31 I made an online payment in the amount of $200.00 and it was taken out of my checking account on August 1. When I received my bill I was not credited for it. I have made subsequent payments and have been credited for them. However, I have been battling with HRS Customer Service for the past four months and I keep getting notices that I have not responded to there queries. I have called, had my Credit Union call, Check Free even faxed them proof of my payment, but I still get my statements without credit for this payment. I was apalled at all the people that are having trouble with this company. I must say that I am not surprised their customer service sucks.
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