Complaint / Review
Roomstore, Retail Services Aka Household
Retail Services Aka Household, Roomstore, ripoff, received payment in full and never credited my account, had to pay this twice, to avoid interest

Purchased bedroom furniture May on the no interest no payments till 2005 plan.

I had my sister who had an online payment account pay this for me in November over a year early. They claimed they never received the payment even though it was an online bank transaction.

We discovered that the account number to pay this was wrong and informed Roomstore by phone and letter. They said they always send payments back if incorrect account number is used. They never sent the payment of $3,348.11.

They kept billing me for that amount for over a year.

I tried everything to get them to either credit my account or send the payment back and they were always deceitful in their responses. I ended up having to pay this twice in order to avoid huge interest and also a bad mark on my perfect credit. I still have not received a final statement showing it paid.

They have stopped billing me but I am out and extra $3,348.11 I am a former business owner and have never seen such out and out fraud commited. Do not do business with Either Roomstore or Houshold aka Retail Services.